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I wanted to take the time to let you know a little about your Fort Oglethorpe store and a few of their employees. A few months ago we put a swingset in law away that you had on sale. When we went to get it out early it had benn sold. To say I was upset is an understatement. My money was refunded, but I had no swingset. Immediately I went to customer service, I told the woman there that she could not help me and I needed a manager. At this time in the back of my mind I am wondering if I will ever shop here again? An associate named Jeff walks up, I begin to explain the issue, she takes what I have to say very serious and begins her own search for the missing set. Now understand this is one of the wooden sets, the box was not small, and she searched for it everywhere. When it became clear she couldn't find it she took the time to let me know she hadn't forgot me and assured me she was on the case. After a little over two hours of searching and talking with her manager they assured me they would try to make this right for me. She took my information and we went home.She hit a few snags and bumps, but she followed up with me. Still no swingset though. I saw it again in your sale paper, I decided to order it online and for some reason it wouldn't go through. I go back to the store to order it there, I still have the original refund in my wallet, so we get a gift card and order it there I run into Jeff she immediately knows who I am and I explain to her that we have reordered it and paid upfront. I still have reservations about it and for good reason the next day I notice a voicemail and a mistake was made. Jeff immediately got with a manager named Kevin and together they ordered my swingset and sent me a giftcard in the mail to come pick it up with. Kevin called me as sonn as it came in and told me the giftcard was in the mail and I could pick it up as soon as I recieved it. Thank You for hiring people such as this. Jeff was Kind, Understanding, and Compassionate. She took her responsibility very personal and I am impressed. I tell everyone I know how well I was treated and just thought you should be aware of your star emploees at the Fort Oglethorpe Store!! LaTrissa P.
Roe BuckRoe Buck 

Deal Flash - "Exclusive deals on select items for a limited time only"

It's been half a year with the same "select items" for Home & Garden and Tools, so I'm wondering if your promotions dept. actually understands what it means by "limited time only". You cannot even place an order, because the product pages for these items were removed a long time ago. If this Deal Flash webpage has been abandoned, then you might want to think about removing the link from the Deals Center: http://www.kmart.com/en_us/dap/kmart-deals-center.html

Deal Flash ttems that you cannot even order
I have a hanging fern that gets partial sun on my front porch. The fern gets good morning sun and is in the shade most the afternoon. I wonder if I should water the fern every couple days or only once a week because it only gets morning sun.

Anyone have lots of experience with ferns? I can kill any plant but I am managing to keep this one alive so far. Hoping I am watering the fern enough but I'm just not certain.

Any insight appreciated!
WendyWendy (Community)  
Hi Kris!
My neighbor has received a baby offspring of the Butterfly Agave and is wondering if you can provide some wonderful tips on the care of this plant as you had done for her Aloe Vera plant.
Currently she has it in soil but is unsure of what else to do with it.
Any tips that you can provide would be extremely helpful.

Thank you!
WendyWendy (Community)  
Mother's Day is a time to honor mothers, grandmothers and great grandmothers, aunts, sisters, all who have been there in our lives over the years.

We hope all of our members have a wonderful day sharing this special day with that great mother figure in your life! 

What did you do to celebrate this day?

For my daughter and me, we decided to pick out a beautiful bistro set for we have been using camping chairs for over a year. We are so excited for it to be delivered so we can sit out and breath in the fresh air in our little country town.

I hope your day is filled with love and laughter!

Happy Mother's Day!
I have a receipt w'/an item number that the search at kmart.com doesn't recognize.  How do i find out the item that I purchased a 2yr. replacement plan for?
The old Local Ad site would allow us to see the monthly ad a week in advance.  The new site does not seem to allow it.  Is there any way to preview the monthly ad that comes out tomorrow?
Best Answer chosen by dadofthedeals
LoriLori (Community) 
Hi dodofthedeals,

I have some good news for you.  The ability to see the ad a week in advance is still available.  There was a production change that caused this months ad to be delayed.  It should be visible by the end of the business day today.  You should be able to view June's add starting on May 26th.  Hope this helps.  Have a great day!!
The store has just underwent its conversion from Super Kmart to a traditional Kmart with Expanded Pantry and K-Fresh Department. The Super + Center signage has been removed, and the renovations have been completed. My Local Kmart shows that many fresh fruits and vegetables are in stock at the store, but upon my last few visits, none is to be found. No fresh baked goods are to be found either, despite it being confirmed that they would become available again in April. 
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