Went to store #3985 a couple of days ago and they were having problems with the registers which have been in Kmart since before I worked there in 2000. I was told by the cashier that there would be no register upgrades because Kmart and Sears would not be around in 2016 because all stores would be gone after the first of the year. I have heard nothing about another bankruptcy or even my store being on the closure list, but is there some truth to that? If not when will they upgrade the registers because the old ones are always going down?
Two days ago I requested a follow-up to an inquiry from last month, but didn't receive any reply: https://community.kmart.com/Discussions/#!/feedtype=SINGLE_QUESTION_DETAIL&dc=All_K&criteria=OPENQUESTIONS&id=906i00000002wWjAAI
Also, I think your Bookmarked Discussions section is broken. I clicked on my original question that I just linked above, but the site asked me to log in again. It then took me to the site's homepage, instead of the bookmarked discussion. I had to find the discussion manually by skimming through all the site's discussions.
Store manager is stating that prepair phone cards can only be returned the same day as purchase however there is nothing in the return policy that states prepaid cards cannot be returned (same day or otherwise). Can they be returned?
This town is so small, but this is the best Kmart/store in town. The place is always organized. What really sets them apart is their customer service. This is the only store I have ever been to where you see the Store Manager from time to time greeting customers and interacting with his employees. I believe his name is Tom. Every single time I tell his employees their store manager is so awesome, they all give me smiles and proudly say his name. Most of the employees here seem so nice and customer oriented. The other place in town where you do get great customer service here is Publix so that should say a lot about this specific store. Every shopper I know hate the one Target we have here. They have the worst customer service. So please continue this customer oriented environment that this store seem to have together.
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