I shop at the Kmart on Van Born in Taylor, MI whenever on the east side of the state. I was just there recent, this February. For a long time I've felt a strong connection to that area and the store there. Horrible decision. They were definitely one of the busiest Kmart's I had ever been to. It is truly shameful. Is there any way to save the store?
I loved the Brevard NC Kmart. Easy to shop there, good selection of boys clothes, easy in and out to the store. I am so disappointed. The closing sale has been happening for several days. Now I have is Walmart and I would always choose Kmart over Walmart for easy convenient shopping
I have tried to use the Free Friday Fix coupon via the Kmart app. for five weeks. The coupon either doesn't download or isn't recognized by the cash register system. I called app. support, only to receive a "we don't know why this is happening" response. Last week I waited at the checkout to speak to a manager after the coupon didn't come up in the system. I gave up after waiting and being ignored for 15 minutes and walked out. FRUSTRATED! I am a loyal Kmart shopper (SYW Platnium Member), but I am considering going to Walmart or Target with everybody else in America. WHY SEND TEXT ALERTS AND COUPONS THAT DO NOT WORK?
I had the worst experience trying to order a necklace for mothers day yesterday. Instead of telling me they cancelled my order for product being gone the customer service told me they cancelled my order for fraud. I am so mad i was on the line with their fraud dept who said they didnt do it then he said my bank declined to pay it which again was untrue i called my banks fraud dept at 12am and it went through was not declined but will take 5 days to get my money back. Who do they have working for them kids? Then they offered 5.00 coupon which i dont want as i cancelled my account. You cant throw fraud around and think people will be ok with that i am so mad that they can just make *** up. Iam filing a complaint with the BBB and so is my bank Worst customer service ever. Good riddance.
I've noticed that the Sears site, which has the same format as the Kmart site, will sometimes have two different circulars available for online viewing. The customer is allowed to select which one to view.
Wouldn't that mean the Kmart site can upload both the weekly and monthly circulars at the same time? Yet, I still don't see the latest monthly circular available for online viewing.
With all the closures lately I wonder if buying Sears was the right choice with Kmart barely out of bankruptcy at the time. I have one Kmart store left and that is #3985 and if it goes there will be no more with in an hour radius from me. Liquidate Sears and focus on turning the Kmart ship around before it's too late. I love Kmart and have been a loyal customer for over 25 years and traveled just to get to a store when the bankruptcy took ours in the early 2000's. If my store closes then what will I do? We buy near everything there including the kids clothes especially when there is a massive Kmart clearance. Mr. Lampert you need to come up with something soon because I fear that the end is near for my beloved Kmart.
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